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AI Customer Support System
Problem
Routine customer questions needed faster answers grounded in brand-specific product and support material.
Main result
Reduced manual response effort by grounding routine answers in brand-specific source content.
Project work
- Knowledge-base search
- LangChain retrieval workflow
- OpenAI embeddings
- Pinecone vector search
- Retrieval-grounded responses
- Streamlit conversational interface
Technologies
LangChainOpenAI EmbeddingsPineconeStreamlitPython